Originally Posted by SpeedFreak

i have a theory on upsell issue. maybe they dont give it to frequent travellers who anyway travel mostly in business. because if they do, then they will make this a regular feature and no one will buy their J product and everyone will go for the upgrade.

however, for people travelling for the first time, or not regularly, maybe its a feature jet have where they let the passengers try their business class product a couple of times for a cheaper price than a J product, so that incase they like it, they purchase the J ticket the next time. and once you have tried the upsell a few times, they stop giving it to you.

what do you guys think?