Originally Posted by
vniceguy
My statement just cycled and I haven't received the 20k point bonus for 5k spending. Is this normal? I thought amex was very quick to post points. Its been 2 weeks+ since the spend requirement was met.
You might want to make sure that the card is linked to your pre-existing SPG account. Sometimes, they open a new one for you when you apply for the card, and the points may be in that account. Customer Service can straighten it out, but you don't usually even have to wait for the statement to cycle -- the points hit once spend is made -- so a call to Customer Service is definitely in order.