@lin821... Why wouldn't this be a TB issue? From your linked page...
SECTION 2: MISSION
A. The FlyerTalk TalkBoard exists to:
i. Represent the interests of the FlyerTalk membership at large to the FlyerTalk Host.
ii. Act as a representative body for the FlyerTalk membership.
iii. Serve in an advisory capacity to the FlyerTalk Host.
iv. Provide feedback to the FlyerTalk Host with regard to the management of FlyerTalk.
B. The TalkBoard accomplishes this by:
i. Prioritizing recommendations on product/service enhancements for FlyerTalk.
ii. Responding to action requests from the FlyerTalk Host for issues/situations that fall outside the scope of established policies, procedures, organization and universe of FlyerTalk’s forums.
iii. Responding to requests from posters with regard to requests for and enquires about enhancements and changes to the structure, organization and universe of FlyerTalk’s forums.
iv. Ensuring on-going feedback between the FlyerTalk Host and its posters.
v. Providing input on and reaction to FlyerTalk upgrades, plug-ins and other changes.
vi. Periodically reviewing FlyerTalk's Terms of Service (TOS) to ensure they best serve and protect FlyerTalk and its posters.
I was not suggesting TB has any decision making authority. My thought was that TB might be able to articulate members' concerns to IB in a way that adds some greater sense of urgency to the matter than it currently enjoys.
If I'm mistaken that's fine. I just think that it makes sense to try to escalate the issue with IB.