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Thread: Hertz 24/7 (was Hertz on Demand (was Hertz Connect))
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Old Oct 22, 2013 | 1:18 pm
  #239  
silentbob1974
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15 Years on Site
 
Join Date: Feb 2010
Posts: 505
Originally Posted by FlyinHawaiian
If you use social media, I've found their Facebook rep to be very responsive. My concerns/complaints posted on their page have been responded to via private communication and escalated to Member Care. If you see my post a little bit up, Member Care had no problem paying for ALL of my regular Hertz rental and the gas I used when 24/7 stranded me at EWR last month. Good luck!
How long does it typically take for Hertz to reimburse cab fare resulting from a non-available 24/7 rental? I sent in my receipts several weeks ago to Customer Care and have not heard anything back.
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