Originally Posted by wsnju

lotuspad:

I also checked T&C, twice. That's why I'm angry about Hertz. I tried to claim for those missing points in their website and I got the reply:

"Thank you for your interest in the Hertz Gold Plus Reward Program.

According to our system, you used a voucher number IT ITVSTPTE for rental
*************.This particular IT# is excluded from receiving any
Hertz Gold Plus Reward points on the rental. A voucher or tour package
purchased or redeemed from a travel agent or other agency, or website that
provides discounted or special rates does not qualify for frequent traveler
credit.

We apologize if this was not made clear to you when booking."

I then send a complain e-mail said I didn't see any single word in the T&C that shows this rental does not qualify for points and miles. Well, a week pasted and I haven't got any reply.

I didn't call the consumer service. It's make me feel I'm crying for only 14.99 points...