FlyerTalk Forums - View Single Post - China hotels need reeducation on crediting multiple room stays
Old Oct 20, 2013 | 10:57 am
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Originally Posted by travelswithmyself
I remember reading about this in another thread (possibly the thread about the new 3-room credits). Someone mentioned that in China they register a different occupant for each room, and don't allow you to register with your name on each. Which was the source of a lot of problems. Is that different now? Even though your name was on the booking, was it also on your folio? It needs to be for the system to auto-credit.
I'm not sure if they removed my name from the second room or just added the occupant as a second name on the room. At checkout, they insisted in each hotel on transferring the charges from the second room to the first room's folio, but said that I would still receive credit for both rooms.
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