on behalf of family:

Upgrade given: Y - F (not a typo!)
Upgrade location: pre-OLCI
Route: LHR-SYD
Flight number: EK002/EK414
Type of ticket: Saver
Date of travel: 171013
Tier status: non-member
Tier miles to date: none
Skywards miles balance: none
Number of pax on the same PNR: 2
Skywards DOJ (approx): n/a