FlyerTalk Forums - View Single Post - Citi AA credit cards, except Executive. (2013-2014)
Old Oct 19, 2013 | 2:55 pm
  #3166  
beltway
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Originally Posted by NC_Girl
Got the email today as to why I was not approved.

Unfortunately, we are unable to approve your application at
this time because:

You already have the maximum number of accounts
that can be issued to an individual.


But I only have one personal card currently!!

Should I call the reconsideration line again? or just mark Citi off the list of cards to apply for for awhile?
Are you sure that your previous business card account was fully closed out? As noted in FAQ #1 above, when customers close their business cards, Citi doesn't always close out the account completely. (The difference is that business accounts have both a master account number, plus an account number for each individual employee card.) Having such a lingering "phantom" account might explain your misfortune, and seems more likely as an explanation--for the moment, at least--than some new biz-churn-unfriendly policy shift by Citi.
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