Just wrapping up Diamond requal on DL for next year and now trying to get Elite again on AirTran. Haven't been on them for months after giving them 60% plus of my business for several years; the merger literally made me a diamond on DL.
I hope it all works out for SWA, but it is clear they care nothing about ATL or their premium customers. All the talk about AirTran's fleet, all sorts of synergies, etc. was a lot of chatter overwhelmed by the glacial pace of a mess of a merger. They can't figure out how to have a common luggage policy or refund policy after years of merged operations?