Yeah melissa. it's amazing how many threads are in the WN venting over boarding position. WN needs to realize that it had a good system when travelers did nothave online tools to get seat assignments. Now travelers have sites like seatguru to know what seats they want. At this point, those $20-30 seat assignment fees for non elites are looking good oin the legacy airlines compared to this ridiculous $40 fee on WN.
Oh, and did you notice how flustered these WN employees get with Airtran's rules now that you see more WN employees manning the stations. I dont see them greet me any better than the former airtran employees when it comes to informing me of my upgrade chances. They seem like it is a burden to do that. So much for that WN friendliness we keep hearing about. They are just like any other airline except for that stupid jokey shtick they do on the airline.
One passenger (I am guessing WN based) booked on the WN site her tickets on Airtran. She got free bags. But I am guessing she did not get free seat assignment. She started shouting at the Gate Agent why her family was not seated together and DEMANDED that she board early so she can find seats together. The GA had to explain to her why seat assignments were already done for other passengers. in all that confustion, the WN Gate Agent got so flustered he started telling people who got in at the end just to sit somewhere which made one lady just sit in BC when she had economy. THen a guy who had that BC seat came in at the very end and she had to move. But someone was sitting in her seat. Meanwhile, the domino effect caused by that rude lady wanting to have the entire family seated together created other problems including some extra passenger from a later flight sneaking onto the flight somehow. So we ended up with one extra passenger. We all had to deplane thanks to the WN gate agent getting flustered and board again since that extra passenger never fessed up when on board. I suggested they just go row to row and check all our boarding passes and make those without one reboard. Others in the plane agreed and pulled out their passes, but the GA refused. What a mess that flight was.