Originally Posted by
fitzy7
Is there any way to talk with Air Canada's customer service other than by email / fax. I had a minor issue, but these generic and unuseful canned email responses are very frustrating. I'm 35k and it was a full fare J class ticket I'm contacting them about.
(and if it isn't possible to talk to a human, maybe it should be if you are paying for J?!)
If you have a twitter account you can send a message to @ACAltitude - they usually respond pretty quickly.
Since you're E35K have you tried calling the dedicate number? If the ticket is full J international you could also try the concierge, again call the number on the back of your E35K card to get the concierge number for the airport.