FlyerTalk Forums - View Single Post - Meeting a BA exec -- any questions for him?
Old Oct 16, 2013 | 4:56 pm
  #31  
TravellerFrequently
50 Countries Visited
All eyes on you!
15 Years on Site
 
Join Date: Oct 2007
Location: London
Programs: BA - GfL and GGL; TAP *Gold, FB Gold, IC Diamond Elite Ambassador; Diamond Hilton Honors
Posts: 6,741
1) Quality of lounge provision (often very poor food quantity, quality and hygiene.... (!))
2) consistency of inflight service (sometime not good enough), positive feedback on Lifetime Gold membership (from me and some others)
3) positive feedback regarding the new metal. although a few teething problems regarding the a/c and service times.

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