Originally Posted by speedyturtle

I'm curious, has anyone had an issue where they cancelled online within the 24 hours (click to the end and the reservation no longer shows up in the account), and then realize a few days later (when the checkin online email comes in) that the reservation is still alive? This happened to me earlier this week and I'm wondering if it's a glitch in the system or if I really didn't click to the end (even though I swore I did and made sure the reservation wasn't listed on the account as a current reservation anymore). ....