Originally Posted by
hqly2001
I argued/reasoned but the witch said shes not comfortable giving me a third business card. I told her to cancel one or take credit from the other but she insist no! Second guy gave some lame excuse but stood by no... Finally transferred to sr rep and she said she had to standby her colleagues decision and said no.
My guess: The first rep wrote something in your record because she disliked something you said, even if you didn't actually call her a witch. Once a rep takes the time and trouble to record a denial in detail, you are toast. If that's what happened, try to end the call more warmly the next time you are turned down on a reconsideration request.
If you were nice to her, then just chalk it up to bad luck or a CSR having a bad day. It does happen, but for whatever reason it's never happened to me.