FlyerTalk Forums - View Single Post - A Tale of two flights BA 193/2- 744 IFE. It truly is the Pits.
Old Oct 15, 2013 | 11:05 am
  #68  
Final 3 Greens
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Join Date: Feb 2005
Location: Southern Med
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Originally Posted by itsmeitisss
what, while stood around idle with their hands behind their backs? That's the aspect that disappointed me most. Only one crew member was doing anything proactive to help. There was no excuse for not knowing which seats were actually free. That could have been found out by one member of crew with a pen and a piece of paper.

Being told, "Dunno, perhaps that one's free" is a far from a satisfactory answer. It wasn't these staff members were busy, they were just stood there watching us struggle. I was told this three times until I found one that appeared to be free. I did get a strange look from a non english speaking woman when she returned from the bathroom.
I think you have a valid complaint and would have expected the crew to survey the seats and then inform the 20 UD pax, 'you are in 45D, you are in 56F etc....

Sounds like some leadership was required.
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