FlyerTalk Forums - View Single Post - Consolidated "Maximum Segments on UA Award Travel"
Old Oct 15, 2013, 9:47 am
  #73  
Gunner14
 
Join Date: Jun 2013
Location: RDU
Posts: 735
Also posted in the openjaw/stopover thread but thought that this might be relevant here, as the agent unequivocally stated that the stopover was seen by the system as an 'additional segment', thus giving me 5 segments on the return and 'breaking' the fare. Has anyone else heard of this?

Original ticketed routing:

CLE-ORD-FRA-BKK-KBV
KBV-BKK-FRA-ORD-CLE

Tried to change to this:

CLE-ORD-FRA-BKK-KBV
KBV-BKK-CDG (Stopover, open jaw)
FRA-ORD-CLE


Sat on the phone for an hour, they tell me this is an invalid routing due to 'too many segments'.
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