FlyerTalk Forums - View Single Post - Cannot check-in on-line. "Please proceed to the airport for assistance"
Old Oct 14, 2013, 5:14 pm
  #7  
Often1
Suspended
 
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
While this is most typically a function of UA's need to verify your documents and thus accomplished quickly, it can also be due to your reservation being out of "synch" a common UA IT fault.

It is well worth calling UA. If it's the likely former issue, just show up early enough to sustain a line at check-in. If it's the latter, a phone agent can fix it for you on the spot.

If it's something else and problematic, all better to fix it before the airport.
Often1 is offline