Originally Posted by
mgcsinc
That sucks, a lot. I would complain.
To my knowledge, you can't do it via the app or online -- it needs to be at the physical airport, with a human or on a kiosk.
For future reference, there is a list of kiosk locations here:
http://www.flyertalk.com/forum/unite...ions-info.html
Having run from the A to C gates I clearly hadn't been paying enough attention to my surrounding as I spotted a set of kiosks as I was walking back to A. Really annoying as it was during the storms on Thursday night and led to me having a 2 hr delay.
Can't be bothered to complain after the fact as I doubt anything would be done, if I'd spotted a supervisor whilst at IAD I would have mentioned it.