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Old Oct 14, 2013 | 10:36 am
  #137  
Ancien Maestro
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Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
Originally Posted by Pseudo Nim
Certificate upgrades and Platinum upgrades aren't the same - it's true that you can't pre-upgrade using certificates (anymore), but of course, if you're FPC Platinum, they will upgrade you if available and so on - that's standard practice.
Platinum upgrades are not a published benefit although I don't refute that most hotels try and upgrade their platinum members.

Not all hotels do this, as I wasn't upgraded at the Savoy even though nicer rooms were available.
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