We had to get some of our people out of KUL today. They were earlier no shows last week on KUL-DXB (in Y), but were confirmed on the 19:XX flight out of KUL up until yesterday, however for some reason they were dropped... last minute scramble by the travel agent could only get them seats on the 10am flight, and everything else until the 16th was booked... result mad dash overnight from JB to KL!!