Originally Posted by
MASTERNC
I finally got around to writing to PenFed about the devaluation (especially since I just crossed 10,000 points). Here was their response.
To which I replied
Supposedly my response is being sent to a "supervisor" (whatever that means).
I can stomach the change as long as they don't go to the 3 2 1 system for existing customers. Then, I won't be pleased.