Originally Posted by
roberino
I often stay long-term in a particular Homewood Suites in the US. I don't feel I need my bed making and new towels delivered every day so I leave the DND sign on the door. Every time, without fail, when I get back from the office there is a flashing light telling me there's a message from front desk asking if I want my room made up. I started to unplug the phone when I get in from work and every day (when I don't use the DND sign) I come back to find it plugged in again.
Many years ago, when I actually worked in a large hotel, this partly out of safety. If something had happened to you, there was no way of knowing for several days.
If people ask for a wake up call but don't answer the phone, that meant security would have to run upstairs and knock.
If someone leaves the Do Not Disturb sign on the door for a couple of days and there is no activity (room services, room charges, etc), that would also elicit at least a phone call to verify everything is OK.
BTW - in rooms with multiple phones (particularly wall phones in the bathroom), isn't it easier to just take the receiver off the hook of one of the phones?