Originally Posted by
PointWeasel
I read this 'article' on the main page of cbc.ca mobile version this morning and as others have mentioned, the writing is awful. In fact, this issue is getting worse at CBC with all of the new inexperienced juniors they keep hiring. Another story on APEC and PM Harper indicates he is currently on Bali and states 'Bali (the island)'. WTH? As in Bali, the club in New York or LA?
Back to this story, am I the only one noticing that they are from YCD, and not YVR? The ferry they are referring to in the story is the Saltspring Island/Vesuvious to Crofton so that the grandparents would meet them at YCD. If so, then this is a bigger mess than the story indicates. It means they would miss the YCD connection in YVR and so on...
There are plenty of clueless travellers such as this and they simply got caught in the musical chairs scenario of overbooking.
Why did they not check-in online 24 hours ahead? Why did they not look at the non-existent seat on their boarding pass and say something to the check-in agent? Why did they tell the grandparents everything was 'on schedule' when they were even on the plane yet? Why in gods name did they check their house keys?
The good news for them is that Westjet Encore serves YCD so they have options...I have very little sympathy for them.
AC apparently did little to communicate the situation and forgot to load their bags but, honestly, this happens every day with pax, incl myself.
Do we know for a fact that check in time or even an assigned seat will definitely prevent IDB? Of course, none of this matters if everyone does this. Then, it's just someone else who gets IDB'd.
Does AC not require volunteers to first be asked? This isn't the first incident I've heard of where no volunteers have been asked.