TravelinSperry, you may have "had enough". But can I suggest that you get in touch with Nathan (Accor Concierge). I'm sure he will be able to help and he is keen to do so as well.

I can CONFIRM that my claim has come through. It took a bit of emailing, but it did come through.
I have also been assured that the long wait is NOT the norm and that they are working on improving that.

I can also confirm that Snr Management of Accor is reading and following the Le Club Accor thread. So voice it all out!