FlyerTalk Forums - View Single Post - JetBlue doesn't honor their commitments

Oct 5, 2013 | 9:04 am

#6

zrs70

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Quote:

Originally Posted by zipline1027

My flight from NY to SFO was delayed by over 25 hours, all due to JetBlue's lack of planes and crew. As I awaited the last of my rerouted connections, in Long Beach, all of JetBlues departures were delayed, and no other airline's were. They did not even honor their so-called customer bill-of-rights as far as the credits it says they'd provide.
But that's OK, as I will never make the mistake of flying them again.

Sounds like a bad experience. But there's a difference between "B6 doesn't honor its commitments" and "B6 didn't honor its commitment."

As this seems to be a one off for the op, I would say it's the latter.

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