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Thread: Anybody Else Noticing a Sharp Decline in Service?
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Old Oct 4, 2013 | 6:28 pm
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Jiatong
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Originally Posted by Delta3MM
Actually, compared to any other business I deal with, Marriott is far, far, far better in customer service than any other company. These days, dealing with an airline, for example is a joke.

Yes, I have been elite on SPG, Hilton and Hyatt in the past. But I'd take a "normal" Marriott experience any day of the week.

Sure, stuff happens, and it's unfortunate you've had three really bad problems.
The US properties seem to be normal. The Asian properties are much better today than a few years ago and do recall the repeat stays , both on check-in and with the room welcome cards for Plats.
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