FlyerTalk Forums - View Single Post - Anybody Else Noticing a Sharp Decline in Service?
Old Oct 4, 2013 | 2:21 pm
  #10  
Twickenham
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Join Date: Nov 2008
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Originally Posted by SkiAdcock
I didn't get high-maintenance re: the OP at all. There were 3 unfortunate situations that took a lot of the OP's time to get sorted & caused some serious hassles. It's a legitimate complaint. Whether those 3 incidents are enough to bail from Marriott is up for debate.

Cheers.
I don't get high-maintenance from the OP either - all 3 complaints are quite legitimate IMO. The second is very hotel-specific, but the other 2 involve Marriott CS. I would probably try to send a message to someone higher up in the food chain to express my dissatisfaction with the service received. If nothing else, it would make me feel better.
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