Originally Posted by
COEWR2587
I originally purchased a E + seat for my mom for her flight in a few weeks. At purchase it was a regular E+ seat. A month ago I moved her to the bulkhead since her flight was changed to a319 and bulkhead is the bests seat. They said I would have to repurchase the seat and the original purchase would be refunded since there is a price difference. I've called united twice and they said I have been refunded but it's not on my cc statement.
What would ppl recommend I do. Should I call the chase and dispute the charge so I don't get double charge. Anyone here with united that can help.
If they said the refund has been approved, just be patient. If it hasn't appeared by the end of another full billing cycle, only then should you worry.
Disputing the charge is a more extreme option, only to be used with a fraudulent company. Keep your powder dry.