Originally Posted by
m0hamed
I can confirm that suite2suite is right. That said, surprised you got yours correctly applied if I was told it was loaded incorrectly. Regardless, it is now fixed.
Thanks for the acknowledgement.
It was not applied correctly for me at first.
When I noticed the HGP Summary shown on the invoice/folio did not reflect the eligible spend of the nights that were paid and showed zero qualifying nights, I tried to get it corrected by the hotel when I was still there but they couldn't or didn't know how.
So it was escalated both with the hotel and with guest relations.
It was always the intention of the hotel that all nights count and for us to get full credit on the amount spent.
So the logic is that if all nights count, they also should count for the promotion, and they do.