Originally Posted by
BizFlyin
Hiddy,
With all due respect, you have absolutely no idea what you are talking about and no basis for that statement.
BA has absolutely lost some revenue from me in 2013, and I suspect I am not the only one.
You are not alone, BA this year did lose about 20k worth of revenue from me which went to CX, MH and *A. I have also made it a point to cash in in my avios for personal flights brining the balance down from 950k to 300k.
Not just due to the poor service/food in the lounges but also the UK APD and the horrible UK airports. If BA is apathetic to their customers needs they will move.
Globalist