Originally Posted by
bbusiness
I totaly agree with you from a financial perspective. However, I haven't encounter this issue before...to cancel an entire flight because of a single leg and also being out of options in JFK months in advance.
When I book in advance, I'm paying, which is a commitment. A commitment between the customer which is paying and the airline which holds the cash. If either party exit the commitment penalties are only applied to the customers.
There is no commitment by DL. In fact, the COC to which you agreed, make that very clear. Bottom line here is that carrier economics go to the bottom line for consumers too. Less flexibility in scheduling goes to higher fares to guarantee the flights.
American consumers have made it plain that they want the cheapest fare, even at the cost of other things such as meals in steerage, checked luggage and so forth.