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Thread: How long before the Concierge Service is gutted?
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Old Sep 30, 2013, 6:57 am
  #35  
Academic
 
Join Date: Jan 2001
Location: YXU, ON Canada
Programs: AC LT E50K; AC*MM; SPG LT Gold
Posts: 4,665
Originally Posted by Shareholder
At the other end, CP's old concierge (David?) was the most amiable and helpful, and he appeared in the BBC series "Airport" and parodied in another British satire on the airport and an LCC.
At LHR, Kelvin is the person you're talking about. He was promoted to manager there and so isn't on the floor as often.
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