Originally Posted by
DEQ11
When I checked in, I requested a 6 am and a 6:15 am wakeup call. The hotel was nice enough to provide a PLT upgrade to a suite but couldn't be bothered to properly setup the wakeup calls. I flew here and drove 3 hours each way to do one day of diving rather than two. Since I'm still currently in the hotel, I'll go down to the front desk and have a (polite) word with the manager on duty.
I think it's reasonable to expect that you could get a few thousand points as a courtesy apology but I certainly wouldn't expect compensation even close to approaching the costs of missing a full day of diving.
The last time I bothered with a hotel wake-up call was 1998. They overlooked it, I woke up 2.5 hours late, and it put a crimp on my plans for the day. Shortly after that I got a cell phone and have essentially carried an alarm clock around in my pocket every day ever since.