I'd site CS to their own FAQ's on LNFs which is unambiguously clear that CS is incorrect.....
Originally Posted by
Dubliners
Oh! Sorry for the new thread on this. May I asked if any moderators can hel me to merge this thread into the end of the thread that mentioned above.
BTW, Marriott's CS do understand that I have booked directly via Marriott.com but they still insist that LNF rate is not eligible for stay or point according to their terms and conditions (without indicating the specific clause). It's quite frustrated to communicate with them.