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Thread: IHG's official policy on walking customers
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Old Sep 27, 2013 | 12:59 am
  #7  
LuisHK
 
Join Date: Sep 2013
Location: Asia
Programs: KF Gold | IHG Amb | SPG LTG | HH Gold
Posts: 548
I'm actually pretty surprised that this is not the first time where IHG training manuals are leaked.

In any case, this policy/protocol is pretty well covered.
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