<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by pdjcrawford:
In the thread that BB references, sing-along makes the following statement: "You basically can choose any airline if what AC gives you does not work out. As far as your aeroplan reward, it has to be a star carrier but the carrier does not have to have inventory available in a reward class." (italics mine)
So, what you're saying is that after all of my fun yesterday, Aeroplan agents and supervisors were, in fact, wrong in the applications of their own rules?
Really?? 
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That's not true about any Star Allliance carriers without the need of award class available. I posted this from the CIC and noted the part about booking in redemption class only.
AEROPLAN PNRS WITH OAL SEGMENTS
* NOTE: Codeshares are not eligible for Aerpolan protection
If customer now misconnects to OAL redemption flight:
- Rebook a suitable AC flight. If W/D not available book revenue space.
OR
- If no suitable AC flight exists, request an alternate OAL flight * IN REDEMPTION CLASS ONLY * (see CIC*101/YY/BOOKING)
OR
- If no suitable AC or OAL flight exists, you may pro the customer from origin straight through to destination all on AC. If W/D not available book revenue space.
* THIS OPTION IS ONLY AVAILABLE IF SKCH IS BY AC *