Originally Posted by
PainCorp
Their downloadable user guide currently says 90 days, unless I'm missing something.
From pages 12 and 13 (re-typed because the PDF is all images):
3.3 If you do not use your SIM Card to make a voice call, or send a message or data, or if you do not purchase a top-up using the Top-Up Services, for a period of ninety (90) days from the date you registered or activated your Account or your last use of the Services (whichever is later), Lycamobile will contact you by SMS or email advising you that your SIM Card will be deactivated. Lycamobile will then provide you with an additional thirty (30) days to make a voice call, send a message or data, or purchase a top-up using the Top-Up Services.
3.4 If you make a voice call, send a message or data, or purchase a top-up using the Top-Up Services within the additional thirty (30) day period, your SIM card will remain active. Any previous credit balance in your Account will remain available for you to use, and you will be able to access and use the Services.
3.5 If you do not use your SIM Card to make a voice call, send a message or data, or purchase a top-up using the Top-Up Services within the additional thirty (30) day period, your SIM card will be deactivated. If the SIM Card is deactivated, your specific telephone number will be reallocated to another Customer, you will not be able to access or use the Services, and you will not be entitled to a refund of any credit balance in your Account.
The 90-day period plus the additional 30-day period make 120 days.
Do make sure you keep track of everything you do with Toggle. Their technical service worked well for me but they have not demonstrated any understanding of customer service in my interactions with them.
-Andy