Originally Posted by
PainCorp
Just sent them an email as my card was declined, hopefully I get a SIM card in the mail in a day or two. Looking at a trip to London by the end of the year, so this should be perfect.
That being said, two questions. I know you need activity every 90 days to keep the account active, does paying for a permanent number nullify this time limit?
Actually the activity requirement is every 120 days according to their user guide. Their system sends you a text or email after 90 days warning you the card is expiring. (Typically of Toggle, their site contradicts itself. A FAQ says "We automatically deactivate SIM cards if you do not make a call or send a text for 90 days" but their downloadable user guide says you get 120 days.)
Pages 12 and 13 of the user guide say you have to use the card or top it up to keep it active. They don't mention an exception if you pay for permanent Toggle-country numbers.
The permanent-number feature applies only to Toggle countries not including the UK. The UK phone number is permanently associated with the card as long as the card is active.