Originally Posted by
jackal
I have severe telephonophobia.
If a company doesn't let me conduct business entirely online, then I do everything in my power to avoid doing business with that company.

I am flying AA today from RSW on an AA award ticket with last leg on AK to ANC. I called AA to add my MVP Gold # to the locator and was able to get exit row seats all the way. Wasn't too painful; would be worse to sit in another coach seat for all those hours.