With all the substantial devaluations in a very rapid amount of time, I can't help but switch from WN being my preferred domestic airline. This devaluation in the value of points in the RR program, which is already revenue based, is the last I can take.
I can't figure out why anyone at Southwest would think that a devaluation of a revenue based points system is an intelligent move, it simply angers too many customers. With a revenue based program even the most math inept are going to understand their points are worth less. At least the legacies can count on the fact that the majority of the public not understanding a devaluation due to program complexity.