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Thread: Trouble selecting exit row seats (as an AA EXP)
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Old Sep 23, 2013 | 11:41 am
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Eastbay1K
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Originally Posted by teemuflyer
I keep on getting error messages when I try using my AA Record Locator or my e-ticket number to look up my reservation so I can change my seat assignment. Ticket was issues on Saturday, 2 days ago.

Error message: Verify the ticket number. Valid ticket numbers consist of 13 numeric characters starting with 027.
Even though AS and AA use the same "behind the scenes" reservation system, each will have a distinct #. You'll need to get the AS # from AA, or have AS look it up via a phone call. You know, that thing with a wire connected to the wall. Sometimes you can find one that takes coins, too!
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