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Originally Posted by hillrider
Originally Posted by
fyugioh
9/18 AA #177 JFK-SFO, downgraded to a 757 and delayed for an hour as well. Was on a first class award ticket, wondering if they'll compensate me for the downgrade.
Yes, you're legally due the difference in miles between what you paid (three class first) and the cost of the business class you flew in (which is confusingly mislabeled as first for flights within the US and CA).
Just the US. Canada is biz