Upgrade given: J - F

Upgrade location: Gate

Route: CPT-DXB

Flight number: EK771

Type of ticket: Flex

Date of travel: 21/09/13

Tier status: Gold

Tier miles to date: 39,000 ish

Skywards miles balance: 54,000 ish

Number of pax on the same PNR: Single

And of course the first letter of your surname! A