I wanted to use my points with Chase Ultimate Rewards to buy airline tickets, and why not, because their website plainly states:

"Book travel online through Ultimate Rewards and get any flight, anytime—no blackout dates, no restrictions. No kidding. It's as easy as booking through any other travel site. We've got the same selection, but we let you pay with your points, your Chase card or both."
https://www.chase.com/ccp/index.jsp?...rewards-travel

The airline I wanted tickets for was Norwegian Air and tickets were available both on Kayak and on Norwegian Air's websites. But Chase Ultimate Rewards said they could not do it, because it wasn't on THEIR list of airlines.

Therefore I am not going to use Chase's Sapphire card in the future,it will not be on MY list of credit cards.