Originally Posted by
UA Insider
Hi anc-ord772,
Yes, it’s true. We’re proud to welcome back “Fly the Friendly Skies” as a cherished but updated part of our brand, and excited to share even more about it with you tomorrow and in the coming days. Keep an eye on the United Hub starting late morning for more details, and sneak previews of what’s to come…
Aaron Goldberg
Sr. Manager - Customer Experience Planning
United Airlines
Aaron, I come from the CO side of the merger and have been with CO since the glory days of Gordon Bethune. This said, the slogan is very powerful and I am glad the new UA is adopting it. This summer on a SYD-LAX flight I have heard it for the first time ever. This was undoubtedly a nostalgic crew. At that time, I was thinking how nice would it be if UA re-adopted that slogan. CO never had anything as powerful. It would be a sign that the new UA is now committed to taking the best each pre-merger partner had to offer. I event posted a comment here on FT calling for the return of the slogan. And, lo and behold, it's back! Glad to see that you read my mind!
Again, great move!
Originally Posted by
ORD1Kguy
I too am one in the minority, I see UA moving in the right direction. 15 year 1K, Million Miler the hard way, and 75 flights in this year with just a few negative experiences. The two last flights, ORD/PDX round trip, in First, were the two best flights yet. One PMUA crew and one PMCO crew, both fantastic. professional, friendly, attentive. Not a fan of Smisek but I see a lot of positives from the customer-facing personnel. I could always find some way I was wronged, but it's exhausting to generate so much energy to the negative. If 80-90% of my travels are stress free, which they are, I count myself lucky. If I go in to every encounter expecting to be disappointed I imagine I could find something to be disappointed about. But then again, I'm bring a positive attitude to every flight experience, and surprisingly, getting one back.
This mirrors my recent experience. You and I might be on the minority on this board, but probably not among the general UA passenger population.
Here is what I posted here in July this year:
http://www.flyertalk.com/forum/unite...ally-back.html
Prophetic vision or just a coincidence?