FlyerTalk Forums - View Single Post - United.com won't honor their own fare
Thread: United.com won't honor their own fare
View Single Post
Old Sep 20, 2013 | 8:12 am
  #21  
chavala
All eyes on you!
15 Years on Site
 
Join Date: Mar 2011
Location: MFR
Programs: UA 1K 2MM
Posts: 3,333
Originally Posted by rxziebel
There is a similar problem on AA.com, again with MNL as the destination and using JAL from NRT-MNL. AA uses the excuse of "the fare is no longer available on JAL" just like UA saying "the fare is no longer available on ANA"..

AA has the same problem with BKK and SIN (and probably other JAL cxns). It's impossible to price them out and you have to call and explain for 20 minutes. Even then, the itinerary has to be priced in the next higher fare class because the one you saw doesn't really exist!
There's a whole thread on it on the AA forum. It's been like this for a year now and they don't seem to care about fixing it.
chavala is offline  
Reply