I agree on all fronts. Even smack dab in a city with great restaurants, there are still many times when room service is quite desirable. If you don't want to go downstairs to a restaurant downstairs in the hotel lobby, then you typically are even less inclined to want to go outside to dine.

I order a lot of room service for dinner at Hilton properties throughout the year and I have to say that it seems the best room service tends to be from the hotels that are more modest in size. Also, I would have to say that the grandness of a hotel is not necessarily the best indicator of how much you will like their room service, especially on a value scale. I don't stay at HGIs as much as I used to because I am not thrilled with their beds, but I overall I have above average experience with their dinners both in house and out of house provided and with a good value quotient. With Hilton Hotel room service, I have had some well executed ones which were worth it, but also others where as soon as you get it and start eating you think to yourself "this was not a good decision and definitely not worth the price"