In my last company, I'd inadvertently become the go to man when people had (personal) flight issues and questions, but also complaints about BA. I'd listen to their issues and give them my assessment if it was something to complain about or a "first world problem". Not everyone was aware of my "hobby" so at a company rebranding event, when we were asked to compare BA to Virgin, I don't think they wanted to hear that I thought BA was heritage and class, while Virgin was degrading to women for making them look like prostitutes in their outfit. A bit OTT, but it killed their exercise and we got to the bar sooner...

Anyway, I've started a new job now - one where BA is the preferred airline but Star Alliance otherwise!!? After a meeting (well during it actually) this lady started researching her holiday. She "apologised" after, saying as she's a woman she can multi-task. She said she didn't want to fly BA because their first class has beds where you have to step over the legs of the person next to you but on Virgin's Upper Class you don't.

I tried to explain that she actually flew business class (club) and that not all routes had a first class cabin. The response I got, from what I gather is a relatively intelligent person based on her role, is that as it was the most expensive cabin you could buy it had to be first class. As the new boy, I didn't want to explain any further. I did say was I liked the window seats in club because of the privacy of them. She replied she'd flown either EK or SQ who had the double bed / suite which had even more privacy. Discussions turned back to the meeting topic at that point!

I think in this case I was actually trying to educate rather than defend, but I had to take a step back and think am I automatically try to defend BA when people try to bring it down? I'm not being an apologist because if something is bad or wrong I'll say so, but I think I react when people start bad mouth something for the wrong reason.

Are there others out there the same? Or do you just nod and say nothing?