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Old Sep 19, 2013 | 1:00 pm
  #707  
3Cforme
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Originally Posted by AKCuisine
What do you think? Can a Hilton still be considered a "Hilton" if they scrap almost all vestiges of customer service?
You're being melodramatic. Not 'almost all vestiges of customer service' are tied to hotel food service.

Full-service restaurants and room service have long been hallmarks of four-star hotel properties, however. What do Forbes Travel (ex-Mobil) Guide and Michelin have to say?
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