FlyerTalk Forums - View Single Post - Charged for fuel even though returned full
Old Sep 18, 2013 | 6:00 pm
  #17  
Dave Noble
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Originally Posted by AndDee
Use a credit card for fuel and KEEP the receipt
Take a photo of the dashboard with fuel guage in it and then a photo of the receipt (I tend to misplace pieces of paper)

It's a pain to dispute the charges but that's just how it works

I have been picking up more and more vehicles in Australia that are not really full lately. I find that I drive 20km or so and the guage is creeping down fast.

One tactic I have used, is to drive to a gas station as soon as I leave the airport and fill up the vehicle. In some cases it's been $12-$20 of fuel to fill it to the first click of the pump.

When returning the vehicle I explain this, and have received a credit against the rental.

It's a pain but I refuse to be short changed up to $20 on each rental, and when I am renting once or twice a week it adds up!
There is an easier method with the larger cars

One of the features is that it can display fuel used; just reset this value and then just put in the amount of fuel ( plus a bit to get to the hertz office ) used ; I used to do the fill up just after renting, but find that this works

also, for journeys < 125 Km, the requirement to present a receipt for fuel also helps address this since shows fuel purchased vs km driven
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